00919nam a22002537a 4500 66270 66270 20210325210454.0 s2012 eng d 9780470944547 NALT eng HF 5549.5.P37 P37K 2012 Parmenter, David 17691 Key performance indicators for government and non profit agencies : implementing winning KPIs / David Parmenter. Hoboken, New Jersey : John Wiley & Sons, 2012. 309 p. : charts, tables ; 24 cm. Administrative agencies 17695 Management Nonprofit organizations 17697 Management Organizational effectiveness 17698 Performance standards 17700 Technology 17701 Performance NALT GB 1 lcc