00852nam a22002417a 4500999001700000005001700017008004100034020001800075040000900093041000800102050003000110100002800140245012000168260005500288300003900343650004800382650004700430650004000477650003300517650003600550850000900586942001500595  c66270d6627020210325210454.0      s2012                        eng d  a9780470944547  aNALT  aeng  aHF 5549.5.P37 bP37K 20121 aParmenter, David91769110aKey performance indicators for government and non profit agencies : bimplementing winning KPIs /cDavid Parmenter.  aHoboken, New Jersey : bJohn Wiley & Sons, c2012.  a309 p. :bcharts, tables ;c24 cm. 0aAdministrative agencies 917695xManagement 0aNonprofit organizations917697xManagement 0aOrganizational effectiveness917698 0aPerformance standards917700 0aTechnology917701xPerformance   aNALT  cGB012lcc